Electronic Cigarette BBB Reviews

BBB Better Business BureauThe Better Business Bureau, or BBB, is a quality rating standard for businesses in the United States. BBB uses grade letters to represent its opinion of a business, based on reviews and complaints. The ratings go from A+ to F to represent a company’s reputation.


The BBB uses the following factors to determine its grade:

  • The number of complaints filed
  • The severity of the complaints
  • The resolution time of a complaint
  • The company’s willingness to cooperate
  • Whether the issue was fixed permanently

BBB Electronic Cigarette Business Ratings

V2 Cigs

BBB Business Accreditation

V2 Cigs was established on April 1, 2010, has been listed with the BBB since December 10, 2010, and is a BBB Accredited business since June 6, 2011. So far V2 Cigs has only had 41 complaints of which all of have been promptly resolved. The BBB rates V2 Cigs as A- business, which is near-excellent rating: V2 Cigs BBB Review

Address: 1521 Alton Rd # 275, Miami Beach, FL 33139-3301

Telephone: (877) 378-2767

South Beach Smoke

BBB Business Accreditation

SBS has existed since June 28, 2010 and has been an BBB Accredited business since July 27, 2011. The BBB rates South Beach Smoke as a reputable A- with 71 successfully resolved complaints. See the South Beach Smoke BBB Review.

Address: 5050 NW 79 CT. Suite 101A, Hialeah, FL 33016

Telephone: (877) 408-2767

Green smoke

BBB Business Accreditation

The Green smoke electronic cigarette company opened its doors on December 2, 2008. It has a BBB file open since November 13, 2009 and has been BBB Accredited since January 25, 2012. Green smoke has only had 17 complaints filed with BBB, of which all were successfully resolved. The Green Smoke BBB Review is a B grade.

Address: 20533 Biscayne Blvd, Ste 784, Miami, FL 33180

Telephone: (888) 224-1345

Blu Cigs

BBB Business Accreditation

Blu Cigs e-cigarette company was started on May 1, 2009, it’s BBB file open on June 17, 2009 and it has been BBB Accredited since August 12, 2010. The Blu Cigs BBB Review rates it as A-  with 150 resolved complaints.

Address: 9101 Southern Pine Blvd Ste 250 Charlotte, NC 28273-5519

Telephone: (888) 207-4588

Premium Electronic Cigarettes

Premium has been in existence since August 14, 2009. This e-cigarette cigarette company registered itself with the BBB on April 22, 2011, but is not BBB accredited. To be BBB accredited, a business must pay a membership fee. Premium has 0 complaints filed against it and has a very good rating of A- Premium Electronic Cigarette BBB Review.

Address: 4835 W Eau Gallie Blvd, Melbourne, FL 32935

Telephone: (321) 549-2999

EverSmoke (Beach Wellness LLC)

This business was started on January 25, 2011 their BBB file was opened on January 13, 2012, they are not a BBB accredited business. The Ever Smoke BBB Review shows a total of five closed complaints and a B+ rating.

Address: 15050 NW 79 CT. Suite 101A, Fort Lauderdale, FL 33316

Telephone: (800) 856-3837

The Safe Cig

One of the first electronic cigarette brands, The Safe Cig started on October 14, 2008 and it is registered with the BBB since August 12, 2010. Safe Cig has 98 results complaints and the BBB assigns it a rating of D-.

Address: 1051 Cole Avenue Suite A, Los Angeles, CA 90038

Telephone: (866) 997-2332

Karma (Organicix LLC)

A BBB file was not found for either the Karma Classic or Organicix trade names.


Vapor4life has been registered with the BBB since August 25, 2010 but is not a BBB accredited business. There were three complaints filed with the BBB of which only one was not resolved. The BBB rates this business as C+.

Address: 3223 Lake Avenue, Wilmette, IL 60091-1069

Telephone: (224) 723-5340

Metro (Nicotek LLC)

Metro electronic cigarettes by Nicotek, do not have a BBB file registered.

Smokestik USA

Smokestik opened their BBB file on March 27, 2009 and are not BBB accredited as of yet. Smokestik has not yet been rated and no complaints have been registered.

Address: 1122 Spring Cypress, Spring, TX 77373

About the Author

Senior Editor

After many previous failed attempts at quitting smoking I stumbled upon electronic cigarettes and decided to give them a try. It has been five years now that I smoked my last tobacco cigarette and I am 100% nicotine-free!

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